Below you will find all the legal information related to our service: general conditions, payment terms, intellectual property, warranty and liability, and cancellations. If you have any further question, please contact us at firstname.lastname@example.org.
When using the service offered by WEBGENIUS, you agree that:
- WEBGENIUS provides the service to you “As Is.” While full confidentiality is provided, your use of the service is at your sole risk.
- WEBGENIUS shall not be responsible or liable for any content inaccuracies that may negatively affect your business.
- WEBGENIUS cannot guarantee the security of your data whenever a representative accesses your web properties.
- WEBGENIUS may use send out occasional administrative and promotional messages via email.
These General Conditions constitute the agreement between you and WEBGENIUS and govern your use of the service.
To start benefitting from the service:
- You must agree to recurring billing.
- A valid credit card must be provided.
- The payment should be fully processed.
In case a credit card isn’t a viable payment method, an alternative payment method may be considered at the sole discretion of WEBGENIUS.
Guarantee and refund policy
WEBGENIUS offers a 30-day money-back guarantee to all customers. If you’re not satisfied with the service within 30 days of purchase or don’t find that it fits your requirements after trying it, we will refund 100% of what you signed up for.
Please note that we cannot offer refunds for:
- Requests issued more than 30 days after purchase
- Requests made by a team member on behalf of the original customer
That’s it, we do not require a reason for requesting a refund, although we appreciate your feedback to further improve the service. If you’d like to request a refund, simply send us an email to talk with a customer success representative.
You may cancel your account at any time by sending us an email having “Cancel subscription” as subject and by including any extra details in the message body.